October 16 - 17
Dubai, United Arab Emirates
For more than 10 years, LATRO has helped telecom operators and national regulators think outside the box, providing innovative technology to eliminate various types of telecom fraud. We are continuously adding new technologies and services to our Revenue Assurance and Fraud Management (RAFM) portfolio that empower our customers to do more. The LATRO User Conference in Dubai is an opportunity for leaders - our customers - from various fields of revenue assurance and fraud management to come together to discuss trends and strategies. The conference will be a two-day event in Dubai, United Arab Emirates. The user conference is an invite-only exclusive event for our customers and partners. If you would like to join us at the conference, please fill the form here and we will get back to you.
Listen to industry specialists as they discuss latest technologies in the Revenue Assurance and Fraud Management space
Listen to our customers explain how they beat fraud and took back control of their networks and revenue
Prepare for the future as we discuss how technology and service innovations match your strategies for growth
Donald Reinhart is the Co-Founder and Chief Technical / Operating Officer of LATRO Services, Inc., providing technology leadership to the company’s telecom managed services as well as software and hardware platform development. Mr. Reinhart has been involved with LATRO since its inception and provides operational and technical oversight in the application of the company’s products and services. He has more than 20 years of
experience working with leading telecom vendors and operators around the world.
Mr. Reinhart has worked extensively on the design and implementation of network and fraud solutions within the Asian, African, and Middle Eastern markets. The specialty bypass fraud detection and control solutions provisioned by Mr. Reinhart and the LATRO team routinely reverse losses and increase top line revenues to the company’s clients. In addition to telecom operators, he has worked with regulators to architect programs aimed at improving services within national markets.
Mr. Reinhart holds a BS in Physics from Bucknell University and a MBA Finance degree from Johns Hopkins University. He was employed at Tektronix before joining the LATRO team.
Ihab Al Shayeb works for LATRO as a Solutions Architect. A telecommunications engineer with 17+ years of experience, he has worked for different players in the market including MNOs, MVNOs and vendors, establishing a deep understanding of the business and technology both horizontally and vertically. Previously, he has held positions at Zain Jordan, Virgin Mobile in different countries including Saudi Arabia, Malaysia and South Africa, and at Ericsson Iraq. His diverse work experience has extended his knowledge into different markets and technologies. In his role at LATRO, Ihab looks after integrating LATRO’s solutions with the mobile operator network in the most efficient way. In addition to that, he is passionate about addressing the operators’ challenges to find the best solutions according to their specific needs. Outside the office, he enjoys spending time with his 2 kids and playing football.
Asem Abughazaleh is a Telecom professional with over 17 years of working experience in Revenue Assurance, Fraud Management, Data Analytics and Billing. He has worked for key telecom operators in GGS and the Middle East including Etisalat Group, Zain Kuwait, Ooredoo and Orange. He is experienced in Managing Revenue Assurance, Fraud Management, Billing & Credit Control functions. Asem has professionally performed RAFM Maturity and Risk assessments and successfully managed and participated in four Revenue Assurance and Fraud Management system implementations from scratch, which included designing, validating and building the controls, KPIs and data streams to ensure full coverage of Revenue Assurance and Fraud Management controls and maximum revenue realization.
Eric Priezkalns is the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers. Eric is also the Editor of Commsrisk, a website that has published over 2,000 articles sharing news and opinion about telecoms risk, assurance, fraud and security since 2006. Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
Ayman Gomaa is the Founder and Managing Director of Acacia Innovations Technology (AIT). AIT is a US company based in Dubai aimed at digitally transforming the future. Ayman holds a Bachelor of Science in Middle Eastern Studies, a Masters Degree in International Management, and a Masters of Business Administration (MBA) from the University of Maryland. Prior to starting AIT, Mr. Gomaa served in the US Army for over twenty years, where he held multiple leadership positions from Squad to Brigade levels. Mr. Gomaa led over twelve military combat and non-combat deployments to various permissive and non-permissive environments. Throughout his distinguished military career, Mr. Gomaa served several tours with the US State Department, during which he was posted in several US Embassies; most notably, the US Embassy in Kenya, Syria, Algeria, UAE, and Mali. Mr. Gomaa’s military awards include the Bronze Star Medal, the Legion of Merit and the Purple Heart. Additionally, he was personally recognized by former President Obama for his honorable and dedicated military service. Mr. Gomaa is married to Lamia and they have two daughters, Basma and Salma.
Kevin Panzavecchia is a seasoned professional in the Telecommunications Industry with more than nineteen years of experience working with leading multinational Mobile Network Operators as well as telco service providers. For the past seven years, Kevin has been leading the Technology Department as Chief Technology Officer for HAUD Systems. Kevin is responsible for the technology department, and he oversees the solutions development, technical operations and service delivery functions within HAUD. He also spearheads the technology strategic direction of the organization towards focusing on mobile messaging revenue assurance, signaling security and SMS anti-fraud solutions. In his role as CTO he was personally involved in the design, development and deployment of one of the first and market-leading Application-to-Person Monetization Solutions aimed at giving full control to Mobile Network Operators over their messaging traffic, thereby enabling them to maximize their messaging revenues.
Satish Pillai is VP of Client Services at Gamma Analytics. Gamma is a next generation data analytics company focusing on telecom and RAFM. Gamma uniquely combines advanced analytical functionality with next generation web technologies to leverage cloud scale economies for telco operators. Satish has over 16 years of experience in telecom BSS and OSS. His experience includes Subject Matter Expert in RAFM and Program Management at Connectiva Systems, delivering solutions in all geographies to telecom operators ranging from Tier 1 to greenfield start-ups in wireline, wireless and IP network operations, and Senior Manager at Ericsson advising operators on defining and maintaining RA policies and procedures. He is also an advisor to numerous start-ups. At Gamma, Satish heads Solution Design and Product delivery worldwide.
Please note that there could be changes in the final schedule. Please check with your LATRO contact for the full schedule.